Privacy Policy

1. Introduction

At CopyPro, we take your privacy very seriously. This Privacy Policy explains how we collect, use, and disclose information when you use our Shopify application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

CopyPro is operated by dser.io.

2. Information We Collect

2.1 Information You Provide to Us

When you use CopyPro, we may collect information that you voluntarily provide, including:

• Shop store information and API access credentials
• Product import configuration settings
• Email address for communication and account management
• Support correspondence when you contact us

2.2 Automatically Collected Information

We may automatically collect certain information about how you use the App, including:

• Usage analytics (number of products imported, scheduled tasks)
• App performance data and error logs
• Shop domain information

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the App's functionality
• Process product imports and synchronizations between stores
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or security concerns
• Communicate with you about updates, support, and promotional offers
• Comply with legal and regulatory requirements

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We only share your information in limited circumstances:

• With your consent: We may share information when you explicitly consent to the sharing.
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our App (e.g., cloud hosting providers).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Shopify Integration

CopyPro integrates with the Shopify platform. When you install our App on your Shopify store, your use of Shopify is governed by Shopify's own privacy policy. We only access the information from Shopify that is necessary for the App to function properly.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the App's services. If you uninstall the App, we will delete or anonymize your information within a reasonable period of time, unless we are required by law to retain it.

8. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect any personal information from children under 13. If you are a parent or guardian and believe your child has used the App, please contact us at support@dser.io.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your personal information
• Data portability of your information in a machine-readable format

To exercise any of these rights, please contact us at support@dser.io.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us via email at support@dser.io.

12. Effective Date

This Privacy Policy is effective as of April 24, 2024.